Dew Drop Changes

I would like to thank one of our loyal customers, Angela, for bringing this to our attention. With life speeding along faster than I can blink an eye the following change blew right past me. When we received our last order of Dew Drops I had considered changing the photos in our store because The Robin's Nest had changed out what I thought was the cap only on their bottles. It appeared that they had relaced the black lid with a white lid. I thought it was purely cosmetic and didn't have the time to reshoot all the pictures. What I did not realize is that they have changed out the entire bottle. Sadly I must tell you that the new Dew Drops are arriving in bottles that are smaller. They hold approximately 1/8 of an ounce less than previously. This came without any warning to us whatsoever and is a complete shock being the prices have increased. I have been meaning to change the price on our store as well, but haven't gotten around to that either.

Below is a picture that I would like to share so that I can keep you informed. We will do our utmost to update our website as quickly as possible, but please know that we are sad to tell you that the price is increasing and the size is decreasing. I am so sorry!

So with this news I would like for you to take advantage of the inventory that we have! For the next week, until April 21st we will continue to keep the Dew Drops at the current price of $4.99. Unfortunately at that time we will be raising the price to reflect the additional cost to us. The new price will be $5.99.

Currently we have a mix of the old black cap bottles and new white cap bottles. We have no way of determining how many of each type of bottle we have in inventory and therefore we will not be able to let you know which bottle you will be receiving. Please assume that you will be receiving the white bottles being we have very few black capped ones left. Needless to say it will be a substantial savings (17%) if you purchase these in the next week before we must readjust our pricing to reflect the amount we are being charged.

Thank you again Angela for bringing this to our attention and I apologize for not realizing this sooner. We appreciate your enthusiasm for this product, but would like to hear from you as to whether or not you would like to see us continue to carry it or not with all the changes above. Please email us at [email protected] if you have any concerns or questions.

Comments

[CherylQuilts at SCS]

This is one of the reasons I love dealing with Ellen Hutson LLC. Integrity! Thank you for being so upfront...and the manufacturer should have notified you...for sure. I have one of the smaller bottles, but it's fine. I agree...I'll probably never use all this same color. But it sure makes me think twice about buying more from them. Thanks!

[liannallama]

You are one classy retailer! Thanks for keeping us updated! The smaller size doesn't bother me--I wish they were even smaller and maybe in some sort of easily stackable package. There really are too many in a bottle--I usually share with a couple of friends and then toss the bottle for an easier-to-store plastic baggie.

It is sad about the price increase, but if you didn't tell me I probably never would have noticed.

[amy]

Grrrr....companies that do this make me want to pull my hair out! Yikes. That they tried to sneak this by you is so disappointing.

Thanks for bringing this to our attention though Ellen. We know it's none of your fault and understand your business decision. But on the same token, I'd rather spend $5.99 on a Copic marker than on Dew Drops! To me there is greater value in a marker than there is in these little drops, as much as I love them. A Copic marker has an indefinite lifespan, but when the Dew Drops are gone, they're gone. Bring on the Copics!!!

Hugs,
Amy

[Ruth Gore]

I love Dewdrops, and as many I have I purchased I haven't made a dent in my bottles! I have even given some away to friends, and you can still hardly tell any are gone. I use them often, too. So I think there will still be plenty in each bottle.

[Beth]

Honestly, it probably doesn't really matter to me. If there was a must have combo then the extra dollar would not sway my desciscion. As far as, decreasing the quantity, that is okay because you do get so...many in the current bottles. I know that it is becoming more costly to produce and transport items but I think that it is unfortunate that they had to both decrease the quantity while increasing to price.